Can't log in?
Lost your phone, or changed phones? If you set up both a passkey and an authenticator app, use the one you still have. Then fix the other on My account.
Forgotten your password, or lost your only way in? Contact a Cuboree Portal Administrator (or cuboree@nsw.scouts.com.au). Once they've confirmed who you are, they'll send you a one-time reset link to set a new password and a new passkey or authenticator app.
Locked out after wrong attempts? Wait 15 minutes and try again.
